STORE POLICIES
and
IMPORTANT NOTES TO
OUR CUSTOMER
-
Please do not order
without careful consideration, as labor
cost will be charged. Our products are
dedicatedly hand made and takes days to
finish.
-
If you are under 18
years of age, permission from parents or
guardians is required.
-
It is a good idea to
consult with your dentists for
recommendation before placing any order.
-
It is recommended
that you have the condition and size of
your teeth checked by a dentist before
ordering dental caps..
-
Cleaning dental caps
and your teeth everyday is
recommended.
-
Please note that
gold caps can be faded by body acid, body
temperature, smoking, and drinking.
-
All order shipped
out to our customers will return back to
us if no one is available to accept the
package or no one picks up the package
from the shipping company's local station.
We are not responsible for product not
collected within this time period. We will
charge re-delivery charges and processing
fees if we need to re-ship a package.
-
All our product are
precision made to the highest standard.
We accept no responsibility for damage
after collection.
-
All personal and
business checks take approximately 10-15
days of processing time.
-
We verify all
foreign addresses if the order is paid by
credit card. This process can take up to 2
weeks.
-
All domestic orders
paid by credit card can only be shipped to
a confirmed
address. Customers who would
like to get their product shipped to an
address other than their credit card
statement address will be asked to contact
their banks to list the shipping address
with them. We will only ship to that
address once the bank has confirmed the
address.
-
Shipping costs
listed on the site is only for shipping
within the U.S. International shipping
costs vary by destination. International
customers are contacted to inform about
shipping costs to their country once they
have placed their orders.